Accessibility Statement
Last updated: June 2, 2026
PHOS places great importance on providing equal, respectful, and accessible service to all of its customers, including people with disabilities.
We strive to provide a comfortable and accessible browsing and user experience on the PHOS website, as much as possible, in accordance with the applicable laws in Israel and accepted standards in the field of website accessibility.
The website provides information and services in the field of fashion and e-commerce, including viewing items, receiving product information, contacting the brand, and making purchases on the website.
Website Accessibility Adjustments
As part of our accessibility efforts, PHOS works, among other things, to improve the following aspects of the website:
Clear and convenient website navigation
A structured heading hierarchy, as much as possible
The ability to use the website with a keyboard, to the extent supported by the website system
Color and contrast adjustments for comfortable reading
Use of clear and readable text
Adding image descriptions / alternative text to main images, where possible
Compatibility with desktop, tablet, and mobile display
Improving the user experience in forms, buttons, and links on the website
Maintaining a clear and consistent page structure as much as possible
The website is operated through the Wix platform, and some accessibility adjustments may depend on the website system, templates, plugins, third-party components, or external tools embedded in the website.
Website Accessibility Level
PHOS works to make the website accessible as much as possible, while taking into account the principles of Israeli Standard 5568 for website accessibility, which is based on the WCAG guidelines.
However, at this stage, the website has not undergone a full professional external accessibility audit, and some parts of the website may not yet be fully accessible or may present accessibility difficulties.
PHOS continues to work on improving website accessibility on an ongoing basis, as much as possible and in accordance with the capabilities of the website system, the technological tools used, and the applicable legal requirements.
Possible Accessibility Limitations
Despite our efforts to make the website accessible, some parts of the website may not yet be fully accessible or may present accessibility difficulties.
Some content, images, videos, third-party components, payment systems, plugins, external links, or components operated by external providers may not be fully under the control of PHOS.
If you encounter an accessibility difficulty on the website, we would appreciate being informed so that we can review the issue and work to improve it.
Physical Accessibility Arrangements
At this stage, PHOS operates mainly through an online website and digital customer service, and does not operate a physical store open to the public.
If a physical location open to the public is opened in the future, the relevant physical accessibility arrangements will be updated on this page accordingly.
Contact Regarding Accessibility
If you encounter an accessibility difficulty on the website, an inaccessible page, a broken link, an image without a suitable description, unclear text, difficulty using the website with a keyboard, or any other issue related to accessibility, we would be happy for you to let us know so that we can review and address the matter.
You may contact us regarding accessibility via WhatsApp:
Customer Service WhatsApp: 0543368182 — messages only
Business hours: Sunday–Thursday | 09:00–16:00
When contacting us regarding accessibility, we recommend including:
Full name
Phone number for reply
Description of the issue
The page URL where the issue appeared, if available
The type of device and browser used, if possible
A screenshot or additional description of the issue, if available
PHOS will review the inquiry and act to address it as soon as possible, subject to the applicable law.
Alternative Ways to Receive Service
If, for any reason, a certain action cannot be completed on the website due to an accessibility difficulty, you may contact PHOS through the customer service WhatsApp, and we will try to assist in providing the service or information in an alternative way, as much as possible and subject to applicable law.
Statement Updates
This Accessibility Statement may be updated from time to time, according to changes in the website, services, legal requirements, or PHOS’s accessibility processes.
The binding version of this Accessibility Statement is the version published on the website at the time of use.